Make your life easy!

EaseUS Partition Master FAQ

1. Why the program considers "bad disk" as the first hard disk when running EaseUS Partition Master under Windows 2000.
Cause:
There's no Service Pack 4 under your Windows 2000.
Advice:
Please install Service Pack 4 in advance in case that running EaseUS Partition Master normally under Windows 2000.

2. There are two kinds of Windows operating systems respectively under different partitions. After entering Windows 2000, I ran EaseUS Partition Master, resized/moved the partition the system lies. Meanwhile, I established a new partition. Then I can enter Windows 2000 normally after restarting the computer. However, it breaks down on the landing interface for quite a long time. Please tell me what's the problem?
Cause:
Both Your operations of resizing/moving the partition the system lies and establishing a new partition result the problem which are Caused by the mechanism of the operating system itself.
Advice:
If there are two kinds of Windows operating systems respectively under different partitions, please do not make any operations on the partition that belongs to other operating system, for instance, resize/move the partition, establish a partition, or delete the partition, etc. Anyhow, it is sure that the operation on the partition that belongs to the current operating system is allowable.

3. Both Linux and windows are installed; I established primary partition in front of the system partition. After that, I can enter neither of the two operating systems. Why?
Cause:
It is Caused by the mechanism to leading procedure of Linux operating system itself. It may destroy the leading order and Cause the unavailability of both Linux and window if you establish a new partition on condition that both Linux and windows are installed.
Advice:
Do not establish new partitions when both Linux and Window operating systems exist. If you insist, please contact us in advance.

4. Both Windows XP and Windows VISTA are installed, the partition that Windows XP lies is in the cylinder 1024 of the front area of hard disk. While if I only resize/move the partition of Windows XP that is beyond cylinder 1024(about 7G), after that, I cannot enter Windows XP, the system prompts that "ntldr lost" Why?
Cause:
Since BootManager of Windows VISTA doesn't agree with Interrupt 13. Thus, to resize or move the system partition beyond cylinder 1024 will Cause the operating system cannot be found by BootManger of Windows VISTA.
Advice:
If the old version of Windows (Windows 2000 or newer version) and VISTA are both installed, please do not resize or move the system partition that lies inside cylinder 1024(about 7G) out of cylinder 1024(about 7G).

5. Sometimes, after I establish, resize or move the partition, but the partition hasn't drive letter, the procedure prompts "Update system information failed".
Cause:
The operating system cannot update information in time accidentally.
Advice:
We suggest you restarting the computer. The system will distribute drive letters for these partitions automatically.

6. Both Windows XP and Windows 98 are installed, after resize/move the partition of Windows 98 under Windows XP, and restarting the computer, I cannot enter Windows 98 normally. Why?
Cause:
Moving or resizing the partition of the system cannot be allowed by leading ways of Windows 9X.
Advice:
1. Please do not move or resize the partitions of Windows 9X, ME.
2. Please do not create or delete the partition in front of the system partition of Windows 9X, ME.

7. Both Windows XP and Windows 98 are installed, after resize/move the partition of Windows 98 under Windows XP, and restarting the computer, I cannot enter Windows 98 normally. Why?
Cause:
Moving or resizing the partition of the system cannot be allowed by leading ways of Windows 9X.
Advice:
1. Please do not move or resize the partitions of Windows 9X, ME.
2. Please do not create or delete the partition in front of the system partition of Windows 9X, ME.

8. Update system information failed in Windows 2008.Why?
Cause:
Operations successed,but update system information failed.
Advice:
Please make sure the disk status is online.